We're dealing with a high volume of queries at the moment and we are training new staff to make sure we can offer you an excellent service. In the mean time, we would like to ask your patience and understanding if there's a delay in our response. Thank you.
To offer you the best customer service experience we've made available a number of contact options to you.
Send us a message - Complete the form below and we will contact you shortly.
Call us - - You can call us on +44 (0)20 8144 6901 from 8.30am to 5pm GMT Monday to Friday. If we're unable to take your call leave a voice message with your name, telephone number and a short message.We will return your call within 48 hours.
We aim to answer emails, voicemails and livechat messages within 24-48 hours. This is based on the TEFLINK working week and we'd ask you to allow a longer response time during weekends and public holidays.
When contacting TEFLINK, we would ask you to follow the guidelines below to allow us to answer your query in the most efficient way.
. If you are considering a TEFLINK training course and would like to talk to an advisor you can make contact on any of the options detailed on this page. We'll be happy to answer any queries that you have and advise you on the best course for your training needs.
. If you are an existing TEFLINK student:
. Please provide us with as much of your information as possible so we can identify your student account quickly: full name, username and email address that was used when registering with TEFLINK.
. For all queries related to course content, always provide the unit, section and page number.