To offer you the best customer service experience we've made available a number of contact options to you.
Send us a message - Complete the form below and we will contact you shortly.
Call us - - You can call us on +44 (0)845 548 0039 from 8.30am to 5pm GMT Monday to Friday and from 10am to 4pm on Saturdays. If we're unable to take your call leave a voice message with your name, telephone number and a short message.We will return your call within 48 hours.
Chat with us - To chat instantly with us, use the livechat option on the TEFLINK website. Our chat operators are available from 8.30am to 5.00pm GMT. When livechat is offline you can leave us a message with your contact details and we'll reply by email.
We aim to answer emails, voicemails and livechat messages within 24-48 hours. This is based on the TEFLINK working week and we'd ask you to allow a longer response time during weekends and public holidays.
When contacting TEFLINK, we would ask you to follow the guidelines below to allow us to answer your query in the most efficient way.
. If you are considering a TEFLINK training course and would like to talk to an advisor you can make contact on any of the options detailed on this page. We'll be happy to answer any queries that you have and advise you on the best course for your training needs.
. If you are an existing TEFLINK student:
. Please provide us with as much of your information as possible so we can identify your student account quickly: full name, username and email address that was used when registering with TEFLINK.
. For all queries related to course content, always provide the unit, section and page number.