This website is owned and operated by TEFLINK Limited. All intellectual property rights, including copyright, in the content displayed on this website belong to TEFLINK Limited. or its licensors, and all rights are hereby reserved. You may only use the content of this website for your personal non-commercial use. You agree not to download, copy, reproduce, modify, store, redistribute or commercially exploit in any way any part of the content of this website without the prior written permission of TEFLINK Limited.
Terms and Conditions
Conditions of Enrolment
Please note that enrolment on our courses is subject to the following terms and conditions:
All courses must be paid for in full prior to the course commencing.
Online TEFL Courses
All online courses, content, material, tasks and certificates, are delivered online through the TEFLINK virtual campus. Upon registration, students have 12 months to activate their virtual campus account and begin their teacher training. All online courses are valid for 75 days from date of activation.If you need more time or want to take a slower pace during your course, you can purchase a study extension in the secretary section of the virtual campus. All your work will be saved even if the course expires. Extension options range from 2 weeks to 1 year.
Online TEFL Courses
If you fail a unit in your online course you will see a "Re-sit" button instead of the "Check Result" button at the bottom of every task in the failed unit. When you fail a unit, you only need to re-sit tasks within the failed unit until you achieve pass rate.
There is one free re-sit per task and you'll be charged a "re-sit" fee only if and when you re-sit the same task twice.
To complete your TEFL course successfully you're required to pass each of the course units with a score of 55% or more.
Cancellation & refund policy
Online TEFL Courses
If for any reason you are not satisfied with the online course you have purchased, you are entitled to a full refund within 14 days of buying directly on our site only if the certificate is not issued. If you have a certificate, the refund can't be issued, even if it's within the 14 day period. If you are using a voucher issued by a third party please contact the third party for their refund policy. If you do cancel the course, any access to course materials will be removed from your log-in. Any gift vouchers issued will be cancelled.
Any fees paid for study time extensions are non-refundable, regardless of at which point during your course make this purchase.
Downloadable resources purchased from TEFLINK are non-refundable. Resources and their content is instantly available to download, due to this reason they are not eligible for refund.
Customer Service Contact Information
For complaints or any other customer service related queries you can contact us on the following:
Dungarvan Enterprise Centre Lower Main Street Dungarvan Co Waterford
We will endeavour to reply to your request within 1 working day (Monday – Friday) and resolve any complaints within 14 working days.
TEFLINK trainee teachers who register from June 2014 for TEFL training on any of TEFLINK's range of online TEFL courses will be issued with a certificate that includes the ACCREDITAT logo. TEFLINK received full accreditation status in June 2014 from the internationally recognised body. As a TEFLINK student who registered for training from this date, you'll receive TEFL certification that includes the ACCREDITAT logo and are also entitled to purchase a separate certificate from ACCREDITAT if you so wish.
When ordering your hard copy certificate from the Virtual Campus you will have the choice of standard post, recorded or airmail delivery. You'll be asked to confirm your name and postal address for your certificate during this process. When confirming your name as you would like it to appear on your certificate, take care to use appropriate capital letters. TEFLINK is not responsible to for correcting these errors and should your name appear incorrectly, you will be charged for a replacement certificate. If you choose to pay via PayPal ensure that the shipping address saved within your account matches where you'd like to have your hard copy certificate mailed to. If you supply an incorrect shipping address you will be charged for a replacement certificate.